The Performance Factor Table of Contents

Contents

Preface

Part One - New Century, New Rules, No New Rulebook!

1: "What's the Standard Operating Procedure in This Situation?"
2: Business in the 21st Century is a Team Sport

Part Two - Characteristics of a High Performance Team

3: The Characteristics of a High Performance Team
4: Clear, Common Purpose
5: Crystal Clear Roles
6: Accepted Leadership
7: Effective Team Processes
8: Solid Relationships
9: Excellent Communication

Part Three - Turning Principle into Practice: Building the Team

10: The Path to High Performance Teamwork
11: Achieving the Summit of High Performance Teamwork
12: Pitfalls in the Path to High Performance
13: The Principles of Team Development
14: Turning Principle into Practice: Building the Team
15: The Bottom Line for High Performance Teams

Appendices

Appendix A: Frequently Asked Questions
Appendix B: Team Survey
Appendix C: Personality Inventories

Notes

Index